Over the past year, whenever William encountered an inventory issue, he had to make a dozen calls and sort through the myriad of potential problems relating to a missed shipment, or worse, inventory theft. In some cases, the process took so long, the shipment didn’t arrive in time, and the client complaints came rolling in.

Trusting Your Employees Is Critical

Thursday, 23 April 2015 by

Do your employees trust your internal complaint platform? Will they report their compliance concerns internally, or will they feel a need to reach out to regulatory agencies, social platforms, or an attorney? Social media provides employees with leverage that can be even more problematic for the company than publicity in times past. Innocent blog posts

Employee Hotlines – An Indispensable Tool

Wednesday, 18 February 2015 by

Employee Hotlines are an essential tool for businesses to manage their employee concerns and any liability that may result from those concerns. Companies that implement an anonymous Employee Hotline can give their employees a chance to share any suspicious activity, claim or complaint without fear of retaliation. It’s a great way for managers to get

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