{"id":120,"date":"2014-11-10T08:58:34","date_gmt":"2014-11-10T08:58:34","guid":{"rendered":"http:\/\/public.servicecheck.net\/blog\/?p=120"},"modified":"2014-11-10T08:58:34","modified_gmt":"2014-11-10T08:58:34","slug":"guest-recovery-the-forgotten-vertical-2","status":"publish","type":"post","link":"https:\/\/dev.servicecheck.net\/guest-recovery-the-forgotten-vertical-2\/","title":{"rendered":"Most Businesses Fail at Guest Recovery &#8211; Are You?"},"content":{"rendered":"<p style=\"text-align: justify;\"><img loading=\"lazy\" class=\"alignright size-full wp-image-137\" title=\"shutterstock_223247491sm\" src=\"http:\/\/public.servicecheck.net\/blog\/wp-content\/uploads\/shutterstock_223247491sm.jpg\" alt=\"\" width=\"232\" height=\"185\" \/>Most businesses today believe that they have an effective program in place to recover at-risk customers; most businesses are wrong. Just because a customer recovery program is in place does not mean that it\u2019s effective. Over 80% of businesses believe they address customer concerns effectively, yet only 8% of consumers agree. This is a massive disparity that clearly identifies the challenges faced in the customer recovery sector today.<\/p>\n<p style=\"text-align: justify;\">How will you know which practices are most effective for your market segment? For your organization? Are you providing your customers outlets to provide feedback consistent with today\u2019s ever-changing environment? Are you resolving the issues effectively and in a timely manner? Do you compile the information to provide actionable items to improve your operations? All of this is critical if your business wishes to avoid losing a large and consistent number of dissatisfied clientele.\u00a0Crush your competition by dramatically improving customer recovery and retention \u2013 <a href=\"https:\/\/dev.servicecheck.net\/contactUS.html\">ask us how<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most businesses today believe that they have an effective program in place to recover at-risk customers; most businesses are wrong. Just because a customer recovery program is in place does not mean that it\u2019s effective. Over 80% of businesses believe they address customer concerns effectively, yet only 8% of consumers agree. This is a massive<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[14,23],"tags":[25,27,26,15],"_links":{"self":[{"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/posts\/120"}],"collection":[{"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/comments?post=120"}],"version-history":[{"count":0,"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/posts\/120\/revisions"}],"wp:attachment":[{"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/media?parent=120"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/categories?post=120"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/tags?post=120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}