{"id":164,"date":"2014-12-17T08:29:19","date_gmt":"2014-12-17T13:29:19","guid":{"rendered":"http:\/\/public.servicecheck.net\/blog\/?p=164"},"modified":"2014-12-17T08:29:19","modified_gmt":"2014-12-17T13:29:19","slug":"the-top-3-reasons-customers-buy-your-products","status":"publish","type":"post","link":"https:\/\/dev.servicecheck.net\/the-top-3-reasons-customers-buy-your-products\/","title":{"rendered":"The Top 3 Reasons Customers Buy Your Products"},"content":{"rendered":"<p style=\"text-align: justify;\">Customers find your products and services in a number of ways; this includes referrals, advertisements, organic search, and more. Though the means of acquiring new clients vary greatly, their reasons for purchasing from you do not. A recent study by The Society for New Community Research assessed why consumers make purchases. The top three reasons?<\/p>\n<ol style=\"text-align: justify;\">\n<li>The quality of the company\u2019s product or service.<\/li>\n<li>The cost of the company\u2019s product or service.<\/li>\n<li>The company\u2019s customer service program.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" class=\"alignright size-full wp-image-135\" title=\"shutterstock_151466606sm\" src=\"http:\/\/public.servicecheck.net\/blog\/wp-content\/uploads\/shutterstock_151466606sm.jpg\" alt=\"\" width=\"200\" height=\"183\" \/>Clearly customer service programs are very important to today\u2019s consumer. In fact, 68% said it was moderately to very important to them when making a buying decision. In light of this, companies need to continue to do a better job of checking in and evaluating their customer service programs if they wish to meet their customers\u2019 needs. Do you have a customer feedback program that allows your customers to contact you when they have had a less than satisfactory experience?<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/dev.servicecheck.net\/solutions.html\">Click here<\/a> to learn more about tools to help ensure you\u2019re not losing customers from a suboptimal customer service program.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customers find your products and services in a number of ways; this includes referrals, advertisements, organic search, and more. Though the means of acquiring new clients vary greatly, their reasons for purchasing from you do not. A recent study by The Society for New Community Research assessed why consumers make purchases. The top three reasons?<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[38,39],"tags":[34,24,40,41],"_links":{"self":[{"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/posts\/164"}],"collection":[{"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/comments?post=164"}],"version-history":[{"count":0,"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/posts\/164\/revisions"}],"wp:attachment":[{"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/media?parent=164"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/categories?post=164"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.servicecheck.net\/wp-json\/wp\/v2\/tags?post=164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}