ServiceCheck's SocialLink will help you better understand what your clients are saying about you, no matter where they are saying it. Whether it's on Facebook, Twitter or any variety of blogs and review guides, SocialLink will give you a better view of the Customer Experience. Gain an in-depth understanding of who your customers really are and how you can best serve them by integrating and centralizing actionable data as well as "sentiment" trending for your brand. ServiceCheck's SocialLink features four interconnected phases: