by service
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Tuesday, 12 May 2015
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Published in Customer Experience, Customer Service Program, Guest Recovery
Customer experience and recovery practices are a crucial component of success in the retail and service industries. Yet many businesses fall short. Investing the time and energy to cultivate an atmosphere and a brand image that support your business goals can make the difference between struggling and thriving. Here are some popular blog posts to get you pointed in the right direction:
- Social Media – A Quick, Easy Solution to Feedback
- Building Customer Loyalty
- Three Steps for Making Dissatisfied Customers Happy
To learn more about customer service program strategies, contact us.