
Top 10 Common Customer Service Errors
Tuesday, 04 August 2015
by service
Covering the basics is important for any customer service department and customer service hotline. How well is your customer service department handing these ten common errors? 1. Lack of Empathy This call might be the 100th or 1,000th time your service representative has heard this issue, but it’s always important to empathize with the
- Published in Customer Service Program, Guest Recovery, ServiceCheck Solutions