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  • Digital payment, digital ordering, digital marketing and digital loyalty… your provide it all. Now, it’s time to provide your customers with digital customer service.
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  • A break in the supply chain can do irreparable damage to your relationship with your customers and to your brand; receive the information you need in a timely manner and strengthen your supply chain.

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Top 10 Common Customer Service Errors

Tuesday, 04 August 2015 by

Covering the basics is important for any customer service department and customer service hotline. How well is your customer service department handing these ten common errors? 1.   Lack of Empathy This call might be the 100th or 1,000th time your service representative has heard this issue, but it’s always important to empathize with the

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