Solutions for all your needs

  • Provide your customer with an exceptional, omni-channel service experience while increasing efficiency and protecting your valuable brand.
  • Your customers are talking to and about you on social media. Are you listening? Use our platform to listen, respond and integrate with a CRM solution tailored to meet your needs.
  • Digital payment, digital ordering, digital marketing and digital loyalty… your provide it all. Now, it’s time to provide your customers with digital customer service.
  • Receive critical information from your employees, helping your company improve morale, drive greater employee engagement and limit liability.
  • A break in the supply chain can do irreparable damage to your relationship with your customers and to your brand; receive the information you need in a timely manner and strengthen your supply chain.

FORGOT YOUR DETAILS?

Over the past year, whenever William encountered an inventory issue, he had to make a dozen calls and sort through the myriad of potential problems relating to a missed shipment, or worse, inventory theft. In some cases, the process took so long, the shipment didn’t arrive in time, and the client complaints came rolling in.

Trusting Your Employees Is Critical

Thursday, 23 April 2015 by

Do your employees trust your internal complaint platform? Will they report their compliance concerns internally, or will they feel a need to reach out to regulatory agencies, social platforms, or an attorney? Social media provides employees with leverage that can be even more problematic for the company than publicity in times past. Innocent blog posts

Employee Hotlines – An Indispensable Tool

Wednesday, 18 February 2015 by

Employee Hotlines are an essential tool for businesses to manage their employee concerns and any liability that may result from those concerns. Companies that implement an anonymous Employee Hotline can give their employees a chance to share any suspicious activity, claim or complaint without fear of retaliation. It’s a great way for managers to get

Ready to ramp up your engagement? Request A Demo

TOP