
Restaurant Needs Guest Recovery Solution
Wednesday, 02 September 2015
by service
On a warm summer night in August, a couple selects an upscale restaurant to celebrate their anniversary. They chose this restaurant because it offered alfresco dining, and a pleasant patio venue. They dined here once before. They arrived around 6:30 reservation and were seated promptly. Ten minutes later, the waiter had yet to arrive at

6 Important Reasons To Create A Dedicated Customer Recovery & Feedback Page On Your Website
Monday, 24 August 2015
by service
An effective Customer Recovery and Feedback program, should do more than resolve individual customer issues, it should improve the total Customer Experience. One important aspect of an effective Customer Recovery and Feedback Program is to provide a dedicated customer help section on your website. To gain an in-depth understanding of who your customers really are and how