
5 Reasons Why Self-Serve Customer Service is Necessary
Thursday, 20 August 2015
by service
First, let’s discuss what I mean by self-serve customer service. It is anything that you do to help your customer resolve the issue about which they are contacting your company in the manner they want and to do so on their first contact. In essence, you are providing them with the tools necessary to come
- Published in Customer Experience, Customer Service